Cant Open Ios File Keeps Downloading Again

Typically, images and videos received on WhatsApp will download normally when you tap on them. However, many users are facing the issue where borer a media file throws y'all an error that says, "download failed", "download was unable to complete," "please try once more later," and similar. If you are unable to download images and videos from WhatsApp, the post-obit fixes volition help yous solve the media download issue on WhatsApp.

1. Manually Download Photos and Videos (WhatsApp Web)

If you're using WhatsApp Web (the desktop version of WhatsApp which was recently updated to not even require your smartphone nearby each time you sign in), then it has its own host of issues and fixes.

Whatsapp Not Downloading Photos Video Download 1

But earlier we movement onto those, you should know that different the phone version of WhatsApp, WhatsApp Spider web doesn't automatically download photos and videos. You'll need to do this manually by clicking a given image or video then clicking the Download icon at the meridian correct corner.

If yous've tried that but are still having issues with WhatsApp Web, then try the following tips.

2. Clear Browser Data (WhatsApp Spider web)

If WhatsApp Web is failing to download photos and videos (or is otherwise not working properly), then you should try immigration your browser enshroud and cookies to give it a clean slate.

To practise this in Chrome, click the 3-dotted bill of fare icon at the elevation right -> History -> Clear browsing data, and so check the 2d and third boxes and click "Clear data."

Whatsapp Not Downloading Photos Video Clear Data Browser

In Border, click the menu icon at the top right corner -> Settings -> Privacy, search and services, then "Choose what to articulate" next to "Clear browsing information now".

Whatsapp Not Downloading Photos Video Clear Data

On the next screen, bank check the "Buried images and files" and "Cookies and other site data" boxes then click "Articulate now."

3. Sign Out and Back In Over again (WhatsApp Spider web)

WhatsApp Web doesn't have a peachy reputation for stability, and while its major recent updates accept brought some welcome improvements they take likewise made the browser version of WhatsApp a scrap unreliable.

A great quick fix for many a WhatsApp Web problem is to log out so back in again. Simply click the three-dotted menu icon above your chats listing in WhatsApp Web, then click "Log out". After that, log back in again and the problem may have gone away.

Whatsapp Not Downloading Photos Video Log Out

The rest of this tips will focus on the mobile versions of WhatsApp, but note that some of the fixes may utilize to WhatsApp Web too, and then don't stop reading!

4. Restart Telephone

The first step you should e'er perform when y'all are troubleshooting an app or device is to restart it. Likewise, with the WhatsApp images and videos non downloading issue, restart your Android phone or iPhone. Sometimes just restarting the phone will fix the media not downloading issue on WhatsApp.

five. Cheque WhatsApp Server for Bug

At times, the problem could be with WhatsApp itself. It has happened several times where people are unable to send letters, download images, and like. To verify whether WhatsApp is downward or not, you can use 3rd-political party tools like Outage.Report or DownDetector. Open up one of the websites, and the tool will tell yous whether WhatsApp servers are working properly or non.

6. Set the Right Date and Time

Having the correct engagement and fourth dimension on your telephone is important for WhatsApp to sync to its servers, otherwise yous won't exist able to download images or videos, as mentioned on the official WhatsApp support folio.

To set up the correct appointment and time on Android, go to "Settings -> Organisation (Full general Management) -> Engagement and time." Enable the toggle for "Use network-provided fourth dimension (or automatic time)."

Whatsapp Android Set Time

On iPhone, get to "Settings -> General -> Date & Time." Enable the toggle for "Set Automatically."

Whatsapp Iphone Set Time

7. Audit Internet Problems

Many times, users are unable to download media files on WhatsApp due to an upshot with their Internet connectedness. These troubleshooting tips should help with the issue:

  • If yous are using WhatsApp on Wi-Fi, get-go by restarting your router.
  • Next, try opening a website on your phone. If the website doesn't load or images do not load properly, your Wi-Fi connection may exist down.
  • You can too try switching between Wi-Fi and mobile data to identify whether the Internet connectedness is causing the issue.
  • Brand sure you accept plenty data balance.
  • Endeavor turning Plane way on and off on your device for a while.
  • For Wi-Fi networks, try to forget the Wi-Fi, then connect to information technology over again.
  • If possible, endeavor to connect to a different Wi-Fi connexion or router.
  • You lot can also try changing the DNS server for your router. If you are on Android, find out how to use Google DNS or OpenDNS.
  • Disable the metered Wi-Fi connection on Android.
  • Enable data roaming on your phone if you are not in your home country.

8. Cheque Mobile Data Settings (iPhone)

For many WhatsApp users, the images and videos not downloading issue happens only with mobile data. To fix that on iPhone, get to "Settings -> WhatsApp." Enable the toggle next to "Mobile Data."

Whatsapp Allow On Mobile Data

9. Check Network for Bug

Yous should be using the fastest, correct network for the proper functioning of WhatsApp.

To check your network on Android, go to "Settings -> Network & Internet -> Mobile Network -> Network Selection." Choose Automatic.

On iPhone, open "Settings -> Mobile Data -> Network Option." Enable the toggle for Automatic. Also, endeavour the solutions for mobile data non working on Android and iPhone.

10. Allow WhatsApp to Access Photos

WhatsApp requires storage permission on both Android and iPhone to download media files. If WhatsApp doesn't have the required permission, you lot will face issues while using information technology. To grant storage permission on Android, go to "Settings -> Apps -> WhatsApp -> Permissions." Tap on "Storage (Files and media)" and choose "Let."

Whatsapp Android Permission Storage

On iPhone, go to "Settings -> WhatsApp -> Photos." Choose "All Photos."

If at that place are issues with WhatsApp not automatically downloading images and videos on your phone, you lot should take a look at the media machine-download settings in WhatsApp.

For that, get to "WhatsApp Settings -> Storage." Here you lot volition find a Media auto-download department. Tap on the options under information technology and allow the type of media files that should download automatically when connected to mobile data or Wi-Fi, depending on your needs.

Whatsapp Media Auto Download Enable

12. Turn Off Data Saver Modes

Both Android and iPhone come with data-saving modes. If media isn't auto-downloading on your phone, effort disabling these modes.

For Android, go to "Settings -> Network & Internet -> Information Saver." Turn information technology off.

On iPhone, go to "Settings -> Mobile Data -> Mobile Data Options." Turn off the toggle next to "Low Information Mode."

xiii. Cheque Bachelor Storage

Your phone should take sufficient storage to be able to download media files from WhatsApp. If the phone doesn't accept plenty storage, files won't be able to download.

To check the available storage on Android, get to "Settings -> Storage."

On iPhone, go to "Settings -> Full general -> iPhone storage." Delete unnecessary apps and files to restore space. If you lot still need more space, learn other ways to free upwards space on Android and iPhone.

fourteen. Unmount SD Card

If you are using a retentiveness menu on your Android phone, often that is responsible for causing media download bug in WhatsApp. To prepare it, you will need to either remove the card or unmount information technology.

To unmount the menu, get to "Settings -> Storage." Await for your retentiveness carte. Tap on the pick or icon that says eject or Unmount. Practice note that unmounting the card will not delete your data in the menu.

15. Plough Off Motion Content to SD Card

If your Android telephone offers a native setting for moving data to an SD carte du jour, y'all should endeavor turning it off for WhatsApp.

The steps may differ according to your telephone model. Basically, what yous need to practise is navigate to "Settings -> Storage -> Storage Booster." Tap on "Move Content to SD Card" and turn off the toggle next to "WhatsApp." You tin can also use the search in Settings to look for the "Storage Booster" setting.

16. Enable Save to Camera Roll (iPhone)

On iPhone, even though you will exist able to view the downloaded media in WhatsApp, it'due south not automatically downloaded to the camera roll. This is non an outcome but a feature in WhatsApp. If you want media files to download automatically to your iPhone, in the WhatsApp app, go to "Settings -> Chats.' Enable the toggle for "Save to Camera Coil."

Whatsapp Media Save To Camera Roll Iphone

17. Ask for File to Be Resent

If y'all are getting the "Ask XYZ to resend the file" mistake while downloading old media files from WhatsApp, that's what you volition need to practice. The person could have cleared the chat, leaving you unable to download the files. Asking that the sender resend the file.

18. Clear WhatsApp Enshroud (Android)

Try immigration the enshroud for WhatsApp on your Android phone. Doing then will not delete your chats or any associated media.

To articulate cache on Android, go to "Settings -> Apps -> WhatsApp -> Storage & enshroud." Tap on "Clear enshroud."

Restart the phone later clearing the cache. Do not tap on "Articulate information" (or Clear information), as it volition delete your WhatsApp chats.

Whatsapp Clear Cache Android

nineteen. Plough Off Ad Blocker

If you are using adblocker apps on your phone, endeavour turning them off for a while to see if they are conflicting with WhatsApp media.

20. Update WhatsApp

Many times, updating WhatsApp also helps to fix the event of images and videos not downloading.

Go to the Play Store (Android) and App Shop (iPhone) and search for WhatsApp. Tap on the "Update" push if available. Restart the phone. Don't worry, every bit updating WhatsApp will not delete your chats.

21. Reinstall WhatsApp

If the issue persists, uninstall WhatsApp from your telephone and install it again. However, brand sure to support the information first using the native option. You can back up to Google Drive on Android and iCloud on iPhone. That way you volition non lose your chats and files.

22. Rename WhatsApp Folder (Android)

On Android, apart from uninstalling WhatsApp, you should likewise try renaming the existing WhatsApp folder. This is done and so that WhatsApp creates a new folder when you install it again. Yet, this is a nuclear option so please make sure that yous dorsum up your WhatsApp data start. Once that is done, uninstall WhatsApp.

After uninstalling, open any File manager app on your phone and get to "Internal Storage -> Android -> media." Await for the "com.whatsapp" folder. Affect and hold information technology to reveal the options. Select "Rename." Change the name to whatsoever you lot wish.

Whatsapp Rename Folder

Then install WhatsApp over again and restore your data from back up. If something goes wrong, y'all will find your one-time WhatsApp database and files in the renamed folder.

23. Reset Network Settings

You should try resetting the network settings on your Android phone or iPhone. Doing then will delete all the saved networks (Wi-Fi, Bluetooth, etc.) and continued devices. You lot will need to add and pair them again. However, it tin solve issues like images and videos not downloading on WhatsApp.

To reset the network settings on Android, go to "Settings -> System (General Management) -> Reset. Choose either "Reset Network Settings" or "Reset Wi-Fi, mobile & Bluetooth."

Whatsapp Reset Network Settings Androidjpg

On iPhone, go to "Settings -> Full general -> Reset -> Reset Network Settings."

Whatsapp Reset Network Settings Iphone

24. Reset App Preferences

Like to resetting network settings, you should try to reset all settings on your phone. Doing so will not delete your personal data. However, all settings on your phone will be reset. So if a setting is responsible for WhatsApp images and videos not downloading, resetting the settings should fix information technology.

On Android, become to "Settings -> System (General Management) -> Reset." Choose "Reset app preferences" or "Reset settings."

Whatsapp Reset Settings Androidjpg

On iPhone, go to "Settings -> Full general -> Reset -> Reset All Settings."

Whatsapp Reset Settings Iphone

After trying each fix, I would suggest yous restart your phone. Hopefully, you should be able to download images and videos normally from WhatsApp. Once that happens, bank check out Android apps to enhance the WhatsApp experience.

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